If you have received an error message when completing a booking, please do not attempt another transaction until checking your inbox to see if a successful transaction was completed and a confirmation e-mail has been sent.
After confirming that the transaction hasn't been made, clear your cache and browser history before attempting to complete the transaction again. If you remain unsuccessful, please send an email to: OrlandoInfo@merlinentertainments.biz with your confirmation number and as much detail as possible. A member of the support team will be in contact regarding your order.