If you haven’t received your ticket confirmation email, don’t worry! First, try using our Order Lookup Tool by entering the email address and phone number you used during the purchase process. This will help you retrieve your booking details.
If you're still unable to locate your confirmation, 👉 fill out our online support form here and provide as much information as possible so our team can assist you.
If you're arriving at the attraction without your confirmation, please bring:
- The credit card used for purchase
- A valid photo ID
If someone else made the purchase, they’ll need to provide a signed letter of authorization.